According to hearing care professionals, more than a quarter of client appointments are spent on fine-tuning.* While the initial fit will always take place in your clinic, ReSound Assist gives you an extra option to stay in touch with your clients. This can save scheduling time for you and traveling time for your clients.
If you decide to offer remote services to your clients, they can contact you through the ReSound Smart 3D app. From there, you can offer them remote fine-tuning and remote hearing aid updates right from ReSound Assist in your ReSound Smart Fit software.
You can also plan and schedule fine-tunings for your clients without receiving a request, helping to shorten and optimize the hearing aid adaptation process for new clients. With a weekly datalog of your client’s usage information, you now have even more ways to enhance your clients’ hearing aid experience – right in their everyday environment.
*GN Insights: Analysis of anonymized appointments (2016)